At Straminghub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://straminghub.com/) or use our services, including technical support for Roku devices. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

• Personal Information: We may collect personal information you voluntarily provide, such as your email address (e.g., when you subscribe to our “Get Roku Tips & Updates!” newsletter) or any details you share when contacting us.
• Non-Personal Information: We collect non-identifiable data, such as your IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on the site) through cookies and similar technologies.
• Call Data: If you contact us via phone at +1 (832)-772-7566, we may log call details (e.g., date, time, and duration) for quality assurance and training purposes.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To respond to your inquiries, provide technical support for Roku devices, and assist with setup, streaming, or troubleshooting issues.
• To Communicate: To send you updates, troubleshooting guides, and promotional content via email if you’ve subscribed to our newsletter. You can unsubscribe at any time using the link in our emails.
• To Improve Our Services: To analyze website usage and call data to enhance our support services and user experience.
• To Ensure Security: To monitor and protect our website from fraudulent or unauthorized activity.
• To Comply with Legal Obligations: To fulfill legal requirements, such as responding to lawful requests or protecting our rights.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., email marketing platforms like Mailchimp for newsletter management, or analytics providers like Google Analytics) who assist us in operating our website and services. These providers are contractually obligated to keep your data confidential and secure.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: If Straminghub is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: We use Secure Sockets Layer (SSL) technology to encrypt data transmitted between your browser and our website.
• Access Controls: We limit access to your personal information to authorized personnel only.
• Secure Storage: We store your data on secure servers with industry-standard protections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies help us understand how you interact with our site, such as which pages you visit and how long you stay. We may use:

• Essential Cookies: To enable core website functionality (e.g., navigation).
• Analytics Cookies: To collect data on website usage (e.g., via Google Analytics) to improve our services.
• Marketing Cookies: To deliver relevant content or ads (e.g., via Google Ads).

You can manage your cookie preferences through your browser settings or by clicking the “Cookie Preferences” link in our footer (if implemented). Disabling cookies may affect the functionality of our website. For more information, see our (if you have one, or link to this section).

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can request access to or updates to the personal information we hold about you by contacting us at support@straminghub.com.
• Delete: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need the data to comply with legal obligations).
• Opt-Out of Marketing: You can opt out of our newsletter at any time by clicking the “Unsubscribe” link in our emails.
• Opt-Out of Cookies/Tracking: You can manage tracking through your browser settings or our cookie preferences tool (if implemented).
• Do Not Track: We do not currently respond to “Do Not Track” signals, but you can manage tracking through your browser settings.

7. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. This section supplements the information in our Privacy Policy and explains your rights under the CCPA.

• Right to Know: You have the right to request that we disclose the categories of personal information we collect, use, disclose, or sell about you, as well as the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it. We collect the following categories of personal information: identifiers (e.g., email address), internet activity (e.g., browsing data via cookies), and call data (e.g., call logs). See the “Information We Collect” and “How We Use Your Information” sections for more details.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., if we need the data to complete a transaction or comply with legal obligations).
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information to third parties, as defined under the CCPA. We may share your data with service providers (e.g., email marketing platforms) to operate our services, as described in the “How We Share Your Information” section.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, such as by denying services, charging different prices, or providing a different level of service.
• How to Exercise Your Rights: To exercise your CCPA rights (e.g., to request access or deletion), please contact us at:
  Email: support@straminghub.com
  Phone: +1 (832)-772-7566
  We will verify your identity by confirming your email address or other information you provided to us. You may also designate an authorized agent to make a request on your behalf by providing written permission and verifying their identity.

For more information about your CCPA rights, you can visit the California Attorney General’s website at https://oag.ca.gov/privacy/ccpa.

8. Third-Party Links

Our website may contain links to third-party sites, such as www.roku.com/support for official Roku support or Google Analytics for usage tracking. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

10. International Users

Straminghub operates from the United States. If you are accessing our website from outside the U.S., your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. If we make material changes, we will notify you via email (if you’ve provided your email) or through a notice on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@straminghub.com
Phone: +1 (832)-772-7566
Website: